Contact us
We value your inquiries and feedback. For any questions, concerns, or assistance regarding your orders, products, or shopping experience, please reach out to our dedicated support team. We strive to respond to all messages within 24 business hours.
Email Support
For all general inquiries, order-related questions, or product information, please email us at:
Our team is available to assist you with any issues, including sizing, shipping, returns, or product details for our T-Shirts & Tops, Skirts, and Pants & Trousers collections.
Mailing Address
If you need to send correspondence or documents, please use our official business address:
PerlaTone123 Fashion Avenue, Suite 400
New York, NY 10001
United States
Business Hours
Our support team operates Monday through Friday, 9:00 AM to 6:00 PM (EST). We are closed on major public holidays. Emails received outside of these hours will be addressed on the next business day.
Important Note
Please ensure your email includes your order number (if applicable) and a clear description of your inquiry to help us assist you efficiently. We do not offer a user account center; all communication is handled via email.